Privacy and Cookie Policy

Chiron Botanics SL (hereafter referred to as 'we') respects the privacy of all users of its website and ensures that the personal information you give us will be treated confidentially. All information is processed in accordance with the General Data Protection Regulation 2016/679 (hereafter referred to as 'GDPR'). When we process personal data, a specific purpose and legal basis is required in order to comply with the GDPR. We do not process your information for other purposes than the ones described below.

If you place an order, we need your name, email address, delivery address and payment information to process your order and its progress to keep you informed.

To make a pleasant shopping, personal information and the data regarding your order and the use of our services are stored with your consent. This allows us to personalize the website and recommend articles you might find interesting.

When you register on this website, we store your data on a secure server. We store information such as your name, address, telephone number, email address, delivery and payment information, so you do not have to fill this in every new order.

Information about the use of our site and the feedback we receive from our visitors, helps us to further develop our website and improve.

We will not provide your personal information to third parties unless they are involved in processing your order. Our employees and suppliers are required to respect the confidentiality of your information.

We appreciate the trust you place in us and we will therefore be extremely careful with your data. When you place an order or consult your details on this website, data is transferred using Secure Socket Layer (SSL) to guarantee personal privacy.

Banco Bilbao Vizcaya Argentaria S.A. (BBVA) acts as data controller in regards to your payment instrument information. See their privacy policy for more information about the processing.

Cookies are small pieces of information that are stored by your browser on your computer. Our website uses cookies to recognize you on your next visit. Cookies enable us to gather information about using our services and to improve and adapt to the needs of our visitors. Our cookies provide information regarding personal identification.

We use the component Google Analytics (with anonymization function) on this website.

Google Analytics is a web analytics service. Web analysis is the gathering, collection and analysis of data about the behaviour of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed or how often and for which period of time a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising. Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google might transfer the personal information collected via this technical procedure to third parties.

As IP anonymization is activated on our website, your IP address will be shortened by Google within Member States of the European Union or other states in agreement with the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by a Google server in the USA. On behalf of the operator of the website, Google will use this information to evaluate your use of the website, compile reports on website activity and to provide further services related to website and internet use to us. The IP address transferred through your browser to Google Analytics will not be combined with other data held by Google.

In addition, this website uses the Analytics feature UserID to track interaction data. This User ID will be additionally anonymized and encrypted and will not be linked with other data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link. This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Further information and Google‘s applicable privacy regulations can be found at: https://policies.google.com/privacy?hl=en and https://marketingplatform.google.com/about/.

If you have any questions about our privacy policy, please send us a message. In case our Privacy Policy changes, you will always find the most recent information on this page.